Rheanna Medina

AC Wellness Network · Santa Clara Valley, CA

• Perform blood draws and phlebotomy services for Apple employees and dependents at a concierge-style corporate wellness center, prioritizing patient comfort and minimal discomfort.
• Accurately identify color-top tube requirements, blood volumes, and test-specific protocols to ensure specimen integrity and proper chain of custody.
• Prioritize STAT, scheduled, and outpatient orders to maintain efficient patient flow and turnaround times.
• Accession, receive, and process specimens in compliance with CLIA, OSHA, and HIPAA standards, ensuring quality control at every step.
• Proficiently navigate Apple technology (iMac, iPad, iPhone) and EHR systems (Athena, Quanum) for documentation, report distribution, and workflow management.

San Francisco Research Institute · San Francisco, CA

• Performed venipuncture and processed specimens for clinical trials and research studies, maintaining accuracy and chain of custody.
• Coordinated daily patient scheduling, enrollment, and informed consent procedures.
• Managed study documentation, specimen tracking, and regulatory submissions to ensure compliance.
• Collaborated with lab technicians, clinical providers, and vendors to optimize workflow and turnaround times.
• Trained new staff on sample collection, safety standards, and proper documentation.
• Led weekly meetings to review patient volume, lab needs, and process improvements.

CalRegional · San Mateo, CA

• Performed venipuncture and capillary collections for 20+ patients daily in outpatient and training settings.
• Verified patient identity, matched test orders, and labeled samples for accurate processing.
• Processed specimens for transport, ensuring quality control and compliance with CLIA/OSHA standards.
• Conducted patient assessments and vital checks prior to procedures, maintaining comfort and safety.
• Documented all collections in EHR systems while adhering to HIPAA confidentiality policies.

Snac System · San Carlos, CA

• Utilized HubSpot, Microsoft Office, and additional CRM systems to maintain records, track communications, and support daily administrative operations.
• Supported office operations, record management, and scheduling for multiple departments.